Tuesday evening, my phone died. I'm not sure why, but the phone stopped connecting to the charger. On Wednesday morning I went The Communication Connection, an authorized Verizon retailer, to discuss the issue. Let's call the salesman I worked with Jay. I explained the issue, and we learned that it was unfixable. I was expecting this. I needed a new phone. Since my contract with Verizon had been up for a while, I had a few options to consider. I wanted a smartphone, and I was deciding between a phone with the Google Android OS or an iPhone. I also had the choice to switch to another carrier too. I looked at the prices of iPhones and their plans across Verizon, AT&T, Sprint, and, Boost Mobile. Upon research, I ruled out Sprint. Although I like their unlimited data plan, it was out of my range at an $80 minimum monthly fee and a 2 year contract. I liked Boost mobiles monthly plan at only $55 a month with no contract, but had little faith in their coverage. AT&T had a $50/month data plan but that doesn't include talk or text. Because I was already with Verizon, if I could get a decent price on a data plan, I would stay with them.
Jay and I began our negotiation by discussing what I wanted in a phone and what the options were. Since I was already on a family plan, my bill for talk and text would stay the same.Once I learned that I could get four gigs of data a month on the droid for the same price as two gigs for the iPhone, thirty dollars, I was convinced to go with the Android OS. Many phones run Android though, and after browsing for a while, the Samsung Charge looked pretty good. It was a little pricey though, and since I had never used my upgrade from my previous phone, I was sure I could get some sort of discount. Jay was not immediately responsive, however once he talked to my mom on the phone, the account holder, he was able to drop the price of the phone by something like twenty five percent.
I also wanted a case for my new phone because my electronics tend to get tossed around a lot. The strongest case they had, the Otter Box, was fifty dollars though. I knew I could get one online for closer to twenty. That would take a couple days however, and I was willing to pay up to around thirty if I could get it in the store. I mentioned something to him about maybe just looking on the internet for a case and a soon as I did he offered to take off twenty five percent. That brought it down to about thirty three dollars which was acceptable.
I am pretty happy with the way the negotiation turned out. I got a new phone and case pretty quickly and at a good price. I am also with a reliable network. The only thing I do not like is being tied into a two year contract, but that is almost unavoidable.
Jay and I began our negotiation by discussing what I wanted in a phone and what the options were. Since I was already on a family plan, my bill for talk and text would stay the same.Once I learned that I could get four gigs of data a month on the droid for the same price as two gigs for the iPhone, thirty dollars, I was convinced to go with the Android OS. Many phones run Android though, and after browsing for a while, the Samsung Charge looked pretty good. It was a little pricey though, and since I had never used my upgrade from my previous phone, I was sure I could get some sort of discount. Jay was not immediately responsive, however once he talked to my mom on the phone, the account holder, he was able to drop the price of the phone by something like twenty five percent.
I also wanted a case for my new phone because my electronics tend to get tossed around a lot. The strongest case they had, the Otter Box, was fifty dollars though. I knew I could get one online for closer to twenty. That would take a couple days however, and I was willing to pay up to around thirty if I could get it in the store. I mentioned something to him about maybe just looking on the internet for a case and a soon as I did he offered to take off twenty five percent. That brought it down to about thirty three dollars which was acceptable.
I am pretty happy with the way the negotiation turned out. I got a new phone and case pretty quickly and at a good price. I am also with a reliable network. The only thing I do not like is being tied into a two year contract, but that is almost unavoidable.